Delete Account
You can delete your Sprout account at any time. Deleting your account removes your Firebase authentication record (including your email); your Cloud Firestore user document for synced earned time, streak, profile, onboarding preferences, and sync metadata; and the other Firestore data linked to your account: survey answers, feedback you sent while signed in, feature votes, and PIN reset codes.
Sprout also asks Google Analytics to erase the usage data collected on your device, including when you use Sprout without an account. If Google does not accept the request straight away, the app tells you, and the request is recorded and completed within 30 days.
Delete from the Sprout app (recommended)
- Open the Sprout app on your device.
- Go to Settings.
- Select Delete Account.
- Follow the confirmation prompt to complete deletion.
App usage data, blocked app identifiers, Screen Time tokens, temporary unblock timers, and proof photos are only stored locally on your device. Uninstalling the app or clearing its data removes that local information. If you need help deleting your account, reach out through the support contact listed in the app store or inside the app.